Lady Izzabelle Support

Important information: Our server seems to be blocked by Hotmail and AOL so if you purchased using one of those accounts look for an email from one of our "gmail" accounts or send an email to support to receive the download information.

What is my password?

Immediately after your purchase our system emailed you with your download password. The password field is cAsE sensitive and does not ignore blank spaces so be careful when copying and pasting.

Hey, I didn't get an email!

Please check your spam / bulk / junk email box. Our email may of been seen as spam.

Still can find our email?

No problem : email us using the form below so you can be assured to receive your file.

I am logged in but don't seem to be able to download the file successfully...
We recommend Internet Explorer, Mozilla Firefox or Safari browsers. Other browsers are not tested and may not support our download routine.

No no no! Nothing is working!

We apologize for the inconvenience and ask that you send an email using the form below requesting download assistance.

Thank you for your patience.

Support Email